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10 cards from this deck
2011
17 separate national, state & territory consumer laws
Australian Competition and Consumer Commission
Unreasonable business practice that is often illegal
$10 million per breach (or 3x benefit or 10% turnover)
Advertising products unavailable/limited to attract customers
Generally legal (unless reduces competition/misuses power)
Unspoken/unwritten contract terms assumed to exist
Faulty products, don't match description, fail to perform
Business promise to correct defects/repair or replace faulty items
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