Consumer Laws (HSC SSCE Business Studies): Flashcards
📚Flashcards
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Practise the cards
10 cards from this deck
Year ACL was introduced
Year ACL was introduced
2011
No. of laws ACL replaced
No. of laws ACL replaced
17 separate national, state & territory consumer laws
ACCC stands for
ACCC stands for
Australian Competition and Consumer Commission
Unconscionable conduct meaning
Unconscionable conduct meaning
Unreasonable business practice that is often illegal
Max company penalty for ACL breach (2018)
Max company penalty for ACL breach (2018)
$10 million per breach (or 3x benefit or 10% turnover)
Bait advertising
Bait advertising
Advertising products unavailable/limited to attract customers
Price discrimination legal status in Australia
Price discrimination legal status in Australia
Generally legal (unless reduces competition/misuses power)
Implied conditions definition
Implied conditions definition
Unspoken/unwritten contract terms assumed to exist
When businesses must offer refunds
When businesses must offer refunds
Faulty products, don't match description, fail to perform
Warranty definition
Warranty definition
Business promise to correct defects/repair or replace faulty items