Goods and Services in Different Industries (HSC SSCE Business Studies): Flashcards
📚Flashcards
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Practise the cards
10 cards from this deck
Goods in operations mgmt
Goods in operations mgmt
Tangible products that can be seen, touched, and stored
Services in operations mgmt
Services in operations mgmt
Intangible outputs consumed as they are delivered
Standardised goods
Standardised goods
Mass produced, uniform quality, production focus on efficiency
Customised goods
Customised goods
Products varied according to individual customer needs
Perishable goods main characteristic
Perishable goods main characteristic
Limited shelf lives, require rapid consumption
3 key requirements for perishable goods operations
3 key requirements for perishable goods operations
High quality/safety, short lead time, robust packaging/storage
Non-perishable goods operations focus
Non-perishable goods operations focus
Quality management & effective inventory management
Intermediate goods
Intermediate goods
Goods completing one process, becoming inputs for another
Standardised services feature
Standardised services feature
Consistency & efficiency; achieve economies of scale
Tertiary industry
Tertiary industry
Service sector - businesses providing services not goods