Outsourcing (HSC SSCE Business Studies): Quizzes

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Outsourcing
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What is outsourcing also called?

Contracting out

What percentage of businesses outsource to reduce costs?

36%

Which is a commonly outsourced direct HR function?

Payroll management

What type of tasks are contractors particularly valuable for?

Processing functions

What is identified as a risk of contracting?

Loss of competitive advantage

How do independent contractors operate?

They run their own businesses

What characterises process outsourcing?

Routine, measurable tasks

What is an operational advantage of global outsourcing?

Expand capacity and flexibility

What specific risk exists with global outsourcing?

Cultural differences affect service

How many local staff did Telstra employ during the pandemic?

3500

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