Workplace Disputes (HSC SSCE Business Studies): Quizzes

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Workplace Disputes
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What problems result from poorly managed workplace conflict?

Increased absenteeism & reduced productivity

What are strikes in workplace disputes?

Workers withdrawing their labour

What are wildcat strikes?

Strikes without official union approval

What is a lockout?

Employer closes workplace, refuses admission

Which is the most common cause of workplace conflict?

Managerial policy disputes

Which workplace dispute type is the most emotionally charged?

Job security issues

What is Stage 1 of a typical grievance procedure?

Employee presents complaint to supervisor

What percentage of managers are involved in handling grievances?

Around 70%

What is the key difference between conciliation and arbitration?

Conciliation: parties own solution

What is required before protected industrial action can be taken?

Proof of bargaining in good faith

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