Consumer Laws (HSC SSCE Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
In what year was the Australian Consumer Law (ACL) introduced?
In what year was the Australian Consumer Law (ACL) introduced?
2011
How many separate laws did the ACL replace when it was introduced?
How many separate laws did the ACL replace when it was introduced?
17 separate laws
What is the minimum penalty per breach for companies under the 2018 ACL penalty increases?
What is the minimum penalty per breach for companies under the 2018 ACL penalty increases?
$10 million
What does unconscionable conduct refer to under the Competition and Consumer Act?
What does unconscionable conduct refer to under the Competition and Consumer Act?
Unreasonable practice often illegal
What is bait advertising?
What is bait advertising?
Advertising unavailable low-priced items
Is price discrimination generally legal in Australia?
Is price discrimination generally legal in Australia?
Yes, it's generally legal
What was the highest total penalty ever for consumer law violations mentioned in the note?
What was the highest total penalty ever for consumer law violations mentioned in the note?
$125 million (Volkswagen)
From whom can consumers claim remedies for faulty products?
From whom can consumers claim remedies for faulty products?
Retailers, not manufacturers
When must businesses offer refunds under consumer guarantees?
When must businesses offer refunds under consumer guarantees?
When products are faulty or misdescribed
What is a key characteristic of consumer guarantees under the ACL?
What is a key characteristic of consumer guarantees under the ACL?
They cannot be excluded by businesses