Quality Expectations and Cost-Based Competition (HSC SSCE Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What does quality refer to in operations management?
What does quality refer to in operations management?
How well designed, made & functional goods are
Which framework assesses quality of physical products?
Which framework assesses quality of physical products?
Design, Fitness for purpose, Durability
How do services differ from goods in quality assessment?
How do services differ from goods in quality assessment?
Services are intangible & consumed as delivered
What does reliability mean in service quality?
What does reliability mean in service quality?
Efficiency, competence & consistency shown
What is the breakeven point?
What is the breakeven point?
Where total revenue equals total costs
Which best describes fixed costs?
Which best describes fixed costs?
Costs that don't depend on activity level
Which is an example of a variable cost?
Which is an example of a variable cost?
Raw materials used in production
What happens to costs if production stops completely?
What happens to costs if production stops completely?
Fixed costs remain; variable costs drop to zero
Which strategy reduces costs in operations?
Which strategy reduces costs in operations?
Bulk buying inputs for better prices
What are economies of scale?
What are economies of scale?
Reducing average cost per unit as volume rises