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10 cards from this deck
A step-by-step way for employees to address issues.
A neutral person who helps resolve disputes fairly.
They solve conflicts and enhance employee wellbeing.
Identify the grievance to understand the issue.
Submit it to management for review.
To assess performance and improve organizational effectiveness.
A neutral mediator helps reach fair conclusions.
Empathy, neutrality, and communication skills.
Proper handling builds trust and lowers turnover.
Implement solutions and monitor results.
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