Technological Developments in Marketing (VCE SSCE Business Management): Flashcards

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Technological Developments in Marketing
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Social media

Electronic communication for online communities & content sharing

SEO

Improving webpage appearance & position in organic search results

Email marketing

Using email to promote products & build customer relationships

AI chatbots in marketing

Help customers find products & assist in purchasing decisions

Data analytics

Examining raw data to find trends, make predictions & conclusions

Search engine crawlers

Bots that gather info about internet content for indexing

Touch points

Places where businesses interact with customers

Unstructured data

People-generated data revealing opinions, emotions & relationships

% of TikTok users aged 16-24

41%

Data mining

Reviewing large data amounts to find consistent patterns

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