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10 cards from this deck
Systematic approach enhancing org., functional & individual perform.
Systematic process measuring performance & providing feedback
Peter Drucker, 1954
1.Org obj 2.Employee obj 3.Monitor 4.Evaluate 5.Feedback 6.Appraise
Specific, Measurable, Attainable, Realistic, Timely
Active role, motivation, reflection, identifies training needs
Feedback from managers, colleagues, subordinates & customers
Informal: immediate; Formal: annual or project completion
Managers & employees clearly understand objectives & standards
Remuneration, promotions, transfers, discipline, training, dismissals
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