Effects of Developments in Technology on Staffing Needs (VCE SSCE Business Management): Flashcards

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Effects of Developments in Technology on Staffing Needs
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Robotics definition

Study, design, construction & operation of robots & automated tech

Automation definition

Use of automated tech to fulfil functions/processes vs humans

Two major benefits of technology for businesses

Increased productivity & reduced labour costs

What automation cannot do effectively

Creative work, problem-solving, interpersonal skills, leadership

Why businesses need high emotional intelligence (EQ)

For tasks automation can't handle (creative, interpersonal work)

Canva employee numbers worldwide

More than 1000 people

Impact of email on secretary role

Made role redundant; transformed into personal assistant roles

How technology enables flexible workplace

Laptops/tablets/phones allow work from anywhere via internet

Examples of retail automation

Barcode scanning & self-service checkouts

Woolworths' fastest-growing role

Online personal shopper

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