Effect of Change on Stakeholders (VCE SSCE Business Management): Flashcards

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Effect of change on stakeholders
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Stakeholders definition

Individuals/groups with interest in or affected by business

5 key stakeholder groups affected by change

Managers, employees, customers, suppliers, general community

Dual challenge managers face during change

Own adjustment + implementing change with teams

Management style shift during change

From autocratic to participative/consultative

2 things employees need to understand about change

Why change is happening & what's in it for them

% of employees who fully understand company strategies

Around 5%

Critical elements of customer communication in change

What is changing & benefits those changes will bring

What supplier codes of conduct establish

Standards suppliers must meet to maintain relationship

SEDEX stands for

Supplier Ethical Data Exchange

Community impacts of business relocation/closure

Employment loss, economic decline, service/property reduction

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