The Principles of the Three Step Change Model (VCE SSCE Business Management): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
In which year did Kurt Lewin present the Three Step Change Model?
In which year did Kurt Lewin present the Three Step Change Model?
1947
What analogy does Lewin's model use to explain the change process?
What analogy does Lewin's model use to explain the change process?
Transforming a block of ice
What must happen during the unfreeze stage before change can occur?
What must happen during the unfreeze stage before change can occur?
Current equilibrium must be broken
In Force Field Analysis, what are factors that push for and support change called?
In Force Field Analysis, what are factors that push for and support change called?
Driving forces
What two critical factors determine success during the move stage?
What two critical factors determine success during the move stage?
Time and communication
What should managers do first during the move stage to demonstrate success?
What should managers do first during the move stage to demonstrate success?
Role-model the desired behaviours
Why is the refreeze stage crucial in Lewin's model?
Why is the refreeze stage crucial in Lewin's model?
Prevents reverting to old ways
What should be introduced during refreeze to make changes standard operating procedure?
What should be introduced during refreeze to make changes standard operating procedure?
New policies and procedures
How many new team members did Australia Post recruit during the move stage?
How many new team members did Australia Post recruit during the move stage?
Over 5,000
What permanent feature did Australia Post install during the refreeze stage?
What permanent feature did Australia Post install during the refreeze stage?
Protective screens in post offices