Ombudsmen (VCE SSCE Legal Studies): Flashcards
📚Flashcards
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Practise the cards
10 cards from this deck
Ombudsman definition
Ombudsman definition
Govt-appointed official who investigates complaints
Cost of ombudsman services
Cost of ombudsman services
Completely free
Two types of ombudsmen
Two types of ombudsmen
Government ombudsmen and industry ombudsmen
Govt ombudsmen role
Govt ombudsmen role
Disputes/complaints about govt agencies
Industry ombudsmen role
Industry ombudsmen role
Consumer-business disputes in specific industries
Fair Work Ombudsman function
Fair Work Ombudsman function
Workplace complaints, pay rates, work conditions
Victorian Ombudsman cannot investigate
Victorian Ombudsman cannot investigate
Police personnel, judges, magistrates, Governor officers
Energy & Water Ombudsman common complaints
Energy & Water Ombudsman common complaints
High bills, billing errors, disconnections, outages
PTO prerequisite before investigating
PTO prerequisite before investigating
Operator must first investigate complaint
PTO compensation limit
PTO compensation limit
$10,000