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Outline one drawback to Tesla of using e-commerce to generate sales. - Edexcel - GCSE Business - Question 4 - 2021 - Paper 1
Question 4
Outline one drawback to Tesla of using e-commerce to generate sales.
Worked Solution & Example Answer:Outline one drawback to Tesla of using e-commerce to generate sales. - Edexcel - GCSE Business - Question 4 - 2021 - Paper 1
Step 1
Customers may be hesitant to make large purchases online
Answer
One drawback to Tesla using e-commerce is that customers may be unwilling to make an expensive purchase on the internet, such as a $35,000 vehicle. They might fear the risk of internet fraud, which can cause anxiety when making significant financial transactions.
Step 2
Desire for a test drive before purchase
Answer
Another drawback is that customers often want to take the car for a test drive before they finalize their purchase. The inability to physically experience the vehicle may lead them to consider alternative brands that offer a more traditional purchasing experience.