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You have just found out that the new phone you bought is faulty - Junior Cycle English - Question B - 2014
Question B
You have just found out that the new phone you bought is faulty. Write a formal letter of complaint to the manufacturers. In your letter you should: - Describe the... show full transcript
Worked Solution & Example Answer:You have just found out that the new phone you bought is faulty - Junior Cycle English - Question B - 2014
Step 1
Outline the actions you would like the manufacturers to take
Answer
In light of these problems, I kindly request that the following actions be taken:
- A full refund of the purchase price or a replacement of the faulty device with a functioning model.
- Assistance in ensuring that I can return the phone at no additional cost, given that it is currently under warranty.
I hope my concerns will be addressed promptly, and I look forward to your swift response to these issues.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Address] [Your Contact Information]