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Read the information supplied and answer the questions which follow: Brady’s Hotel is a family run business situated in a seaside town - Leaving Cert Business - Question 8 - 2011
Question 8
Read the information supplied and answer the questions which follow: Brady’s Hotel is a family run business situated in a seaside town. It provides accommodation, r... show full transcript
Worked Solution & Example Answer:Read the information supplied and answer the questions which follow: Brady’s Hotel is a family run business situated in a seaside town - Leaving Cert Business - Question 8 - 2011
Step 1
Explain two benefits of upgrading Brady’s hotel.
Answer
Upgrading Brady's Hotel can provide several benefits:
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Improved Customer Experience: Upgrades can enhance the services offered to existing customers, which can lead to increased customer satisfaction and loyalty. By providing better accommodations, restaurant services, or bar facilities, guests are more likely to return and recommend the hotel to others.
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Attract New Customers: An upgraded hotel is often more appealing to potential guests. This can attract a wider customer base, potentially drawing in tourists and different demographics who may not have considered the hotel before. Upgrades may also help to differentiate Brady's Hotel from competitors, making it a more attractive option.
Step 2
Outline three methods that Mark could use to improve staff motivation.
Answer
Mark can implement several strategies to enhance staff motivation:
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Recognition and Praise: Regularly acknowledging employees' efforts and successes can significantly boost morale. This can take the form of verbal praise, 'Employee of the Month' awards, or recognition during meetings.
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Financial Incentives: Offering bonuses or profit-sharing schemes can incentivize staff. This financial reward connects their hard work to tangible benefits, fostering a sense of ownership and motivation among employees.
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Professional Development Opportunities: Providing employees with access to training and development resources, such as skill enhancement workshops or leadership training, can motivate them. It shows the staff that the management is invested in their personal and professional growth.
Step 3
Step 4
Briefly explain two of the five levels.
Answer
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Safety/Security Needs: This level addresses the need for protection and stability in one’s life. It involves having access to safe working conditions, health insurance, and job security.
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Esteem Needs: Esteem needs require individuals to feel respected and valued. This involves recognition from peers and superiors, and the achievement of personal goals, leading to confidence and a sense of accomplishment.