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Distinguish between chain of command and span of control. - Leaving Cert Business - Question 7 - 2021
Question 7
Distinguish between chain of command and span of control.
Worked Solution & Example Answer:Distinguish between chain of command and span of control. - Leaving Cert Business - Question 7 - 2021
Step 1
Chain of Command
Answer
The chain of command is defined as the line or path through which orders, instructions, and decisions are passed from the top of the organizational hierarchy down to the employees at lower levels. It serves as a directional flow of authority and responsibility and ensures a structured communication line within the business. This vertical hierarchy also allows for effective feedback mechanisms, enabling management to receive insights from all levels.
Step 2
Span of Control
Answer
The span of control refers to the number of individuals who report directly to a manager, supervisor, or superior in an organization. It determines how many subordinates a manager can effectively oversee. The span can be wide or narrow, influenced by various factors such as the complexity of the work tasks, the experience and quality of the manager, and the skills of the staff under their supervision. A wider span of control can enhance efficiency by promoting independence among employees, while a narrower span might allow for more focused managerial attention.