Photo AI
Read the information supplied and answer the questions which follow - Leaving Cert Business - Question (C) - 2017
Question (C)
Read the information supplied and answer the questions which follow. Samsung Electronics abandoned its Galaxy Note 7 smartphone after customers reported that phone ... show full transcript
Worked Solution & Example Answer:Read the information supplied and answer the questions which follow - Leaving Cert Business - Question (C) - 2017
Step 1
Step 2
Outline three provisions of the act regarding a consumer’s statutory (legal) rights in relation to the Samsung Galaxy Note 7.
Answer
-
Goods should be of merchantable quality: The goods must meet a reasonable standard of quality, taking into account their purpose, durability, and price. Given that the Samsung Galaxy Note 7 is a high-profile product, it should uphold a high standard of quality.
-
Goods must be fit for the purpose intended: This means that the goods should be able to do what they are supposed to do. If a buyer purchases the phone for a specific purpose (e.g., for business use), it should meet that necessity.
-
Goods must be as described by the seller: If a consumer buys the phone based on a demonstration or description given by the salesperson, it must align with what was presented. If the phone is found to have faults or underperformance compared to the description, the consumer is entitled to a remedy.