Discuss the benefits of Total Quality Management 'TQM' to a manufacturing business. - Leaving Cert Business - Question B - 2009

TQM can lead to significant reductions in costs. By focusing on quality, there will be less waste due to defects and rework, thereby minimizing costs associated with production inefficiencies.

Organizations that adhere to TQM are more likely to meet legal requirements such as the Sale of Goods and Supply of Services Act 1980. This compliance protects the business from legal issues and ensures consumer protection.

With TQM, employees are often more motivated because they see a commitment to quality from management. This increased motivation can enhance productivity and job performance.

Employees experience higher job satisfaction due to their contributions towards quality initiatives. This sense of achievement boosts morale and encourages a culture of continuous improvement.

A firm implementing TQM will develop a strong reputation for providing quality goods, which can lead to increased sales as customers are more likely to choose reliable products.