Photo AI
Discuss the benefits and risks of empowering employees within a business. - Leaving Cert Business - Question A - 2012
Question A
Discuss the benefits and risks of empowering employees within a business.
Worked Solution & Example Answer:Discuss the benefits and risks of empowering employees within a business. - Leaving Cert Business - Question A - 2012
Step 1
Benefits of empowering employees
Answer
-
Quicker Decision Making: Empowering employees gives them the authority to make decisions, leading to faster and more efficient resolutions in business operations.
-
Increased Responsiveness: Employees become more responsive to customer needs as they are encouraged to utilize their skills in addressing issues, which improves customer satisfaction.
-
Enhanced Motivation: Empowered employees often experience increased job satisfaction and motivation, which can lead to better workplace morale and loyalty.
-
Readiness for Advancement: When employees feel empowered, they may be better prepared for promotions, as they take on more responsibilities and develop new skills.
-
Focus on Strategic Goals: Management can allocate more time to strategic planning when employees handle lower-level decision-making.
Step 2
Risks of empowering employees
Answer
-
Inadequate Training: If empowerment is implemented without proper training, employees may make poor decisions, leading to errors that can harm the business.
-
Overwhelming Responsibilities: Increased responsibilities can lead to employee dissatisfaction, especially if they feel unprepared to meet the demands.
-
Loss of Control: Managers may find it challenging to maintain oversight and control, which can create confusion and inconsistency in decision-making.
-
Conflict Potential: There is a risk of conflict arising between managers and employees due to differing views on authority and responsibility.