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Evaluate the effectiveness of the Human Resource department at Clothes-4-Us Ltd - Leaving Cert Business - Question B - 2011
Question B
Evaluate the effectiveness of the Human Resource department at Clothes-4-Us Ltd. (30 marks)
Worked Solution & Example Answer:Evaluate the effectiveness of the Human Resource department at Clothes-4-Us Ltd - Leaving Cert Business - Question B - 2011
Step 1
Manpower Planning
Answer
Effective manpower planning is crucial for Clothes-4-Us Ltd, ensuring that the right individuals with the appropriate skills are placed in positions that suit both the business's needs and employee capabilities. This involves conducting thorough human resource audits to assess current staffing levels and forecasting future manpower needs. The Human Resource Manager should present a comprehensive overview of employee resources, suggesting plans to increase or decrease staff as necessary.
Step 2
Recruitment/Selection
Answer
Recruitment and selection are key to finding the most suitable candidates for employment at Clothes-4-Us. The Human Resource Manager should develop a detailed job description and person specification, advertising the positions vigorously. In particular, the company's ongoing efforts to advertise job openings, including the use of an online application form, underline the commitment to attracting skilled employees effectively.
Step 3
Training Development
Answer
Training is vital for improving employees' performance and their ability to deliver better customer service. The company should implement comprehensive training programs that enhance both job-specific skills and interpersonal abilities. Additionally, the induction program is critical in welcoming new staff into the company, allowing for smoother integration and encouraging self-actualization.
Step 4
Performance Appraisal
Answer
Regular performance appraisals ensure that employees receive feedback on their contributions and effectiveness within the company. Regular evaluations allow for identification of strengths and areas for improvement, helping to set goals for future development. These appraisals engage employees in the performance management process and ensure alignment with organizational objectives.
Step 5
Rewarding
Answer
Proper reward systems, including both monetary and non-monetary incentives, play an important role in motivating employees at Clothes-4-Us. Implementing a structured rewards program linked to individual and team performance can boost morale and incentivize higher sales. Employees who reach their targets should be recognized, further motivating them to achieve greater success.