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Read the information supplied and answer the questions which follow - Leaving Cert Business - Question 1 - 2020
Question 1
Read the information supplied and answer the questions which follow. Super Sofas Free delivery on all sofas ordered in March. Liam saw an advertisement in his loca... show full transcript
Worked Solution & Example Answer:Read the information supplied and answer the questions which follow - Leaving Cert Business - Question 1 - 2020
Step 1
Name the law that protects Liam in this situation.
Answer
The law that protects Liam in this situation is the Consumer Protection Act 2007. This legislation is designed to safeguard consumers by prohibiting misleading advertising and ensuring that all promotional material is factual and clear.
Step 2
Outline how Super Sofas have breached Liam's consumer rights.
Answer
Super Sofas have breached Liam's consumer rights by failing to deliver the sofa under the terms they advertised. The advertisement clearly stated that there would be free delivery on all sofas ordered in March. Charging Liam a €70 delivery fee contradicts this promise and constitutes false advertising. Furthermore, according to the Consumer Protection Act 2007, consumers have the right to receive goods and services as described in advertisements.
Step 3
Outline one function of the Competition and Consumer Protection Commission.
Answer
One function of the Competition and Consumer Protection Commission (CCPC) is to enforce consumer rights. The CCPC advises consumers on their rights and provides information through various media, including their website and helplines. They also investigate breaches of consumer protection laws, ensuring businesses comply and take necessary actions against those that violate regulations.
Step 4
List and explain one other consumer agency that assists consumers.
Answer
Another consumer agency that assists consumers is the Consumers Association of Ireland. This organization advocates for consumer rights and offers advice to individuals facing issues with retailers or service providers. They publish a monthly magazine called 'Consumer Choice' that provides insights on product comparisons and consumer-related issues.
Step 5
Outline three reasons (other than trade union membership) for unfair dismissal.
Answer
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Religious or political beliefs/opinions: If an employee is dismissed based on their religious or political views, it constitutes unfair dismissal.
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Legal proceedings against an employer: An employee cannot be dismissed for being involved in legal actions against their employer, whether as a claimant or a witness.
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Race or color/ethnic background: Discrimination based on an employee's race or ethnic background is grounds for an unfair dismissal claim.
Step 6
Describe two functions of a trade union.
Answer
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Advocacy for workers' rights: Trade unions advocate for the rights of their members in the workplace, negotiating better pay, working conditions, and benefits.
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Support in disputes: Trade unions provide support and representation for employees in disputes with their employers, helping members navigate grievances and ensuring fair treatment.
Step 7