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Question 4
(a) Explain the term 'span of control'. It refers to the number of people / subordinates that report directly to one manager / supervisor in a hierarchy. (b) Outli... show full transcript
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The 'span of control' refers to the number of subordinates that a manager or supervisor directly oversees within an organizational structure. A wider span of control means that a single manager is responsible for a larger number of employees, while a narrower span indicates more managers with fewer employees reporting to each. This concept is important as it influences the efficiency of management and the level of control a manager has over their team.
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Skill of manager/management style: An experienced and confident manager can manage a wider span of control effectively, while a less experienced or hesitant manager might require a narrower span to maintain oversight and ensure effective management.
Skill of the workforce: When employees have high skill levels and are trusted to perform their roles independently, a wider span of control is more feasible. Conversely, if tasks are complex and require close supervision, a narrower span may be necessary.
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