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Question 6
Outline two problems which could arise in a business which has too wide a span of control. (i) (ii)
Step 1
Answer
In a business with too wide a span of control, one significant problem is the lack of adequate supervision. When managers oversee too many employees, they may fail to provide the necessary guidance and support. This can lead to mistakes as employees might make decisions they are not trained for, resulting in errors in complex or detailed tasks. Over time, this lack of supervision can lower employee morale, causing frustration and reducing overall productivity.
Step 2
Answer
Another issue is management burnout. When a manager is responsible for overseeing a large number of employees, they can quickly become overwhelmed by the workload. This might lead to poor decision-making as the manager struggles to allocate time effectively for planning and strategic thinking. The high demands can result in stress and fatigue, ultimately impacting the manager's performance and the performance of the team.
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