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Managers are said to take on a wide range of roles in pursuing the objectives of an organisation - Leaving Cert Business - Question 5 - 2003

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Managers are said to take on a wide range of roles in pursuing the objectives of an organisation. They are accountable for the work of others as well as their own wo... show full transcript

Worked Solution & Example Answer:Managers are said to take on a wide range of roles in pursuing the objectives of an organisation - Leaving Cert Business - Question 5 - 2003

Step 1

(i) Leading

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Answer

Leadership is crucial in guiding an organisation towards its objectives. Different leadership styles can have varying impacts on team dynamics:

  1. Autocratic (Authoritarian) Style: The leader makes decisions unilaterally, which can create a fearful environment and discourage creativity. It may achieve quick results but can demoralize employees in the long term.

  2. Democratic Style: This style encourages participation in decision-making, valuing team members' inputs. It fosters job satisfaction and can lead to more innovative solutions, as diverse perspectives are considered.

  3. Laissez-Faire Style: In this approach, managers provide minimal direction. While it can empower skilled employees, it may lead to lack of clarity and reduced productivity if not managed carefully.

Effective leaders inspire cooperation, nurture team dynamics, and align individual efforts with organizational goals.

Step 2

(ii) Motivating

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Answer

Motivation is fundamental to encouraging employees to work towards shared objectives. Key theories include:

  1. Maslow's Hierarchy of Needs: Motivation starts with fulfilling basic needs before individuals can focus on higher-level goals. For instance, once safety and social belonging are satisfied, people are motivated to achieve esteem and self-actualization.

  2. McGregor’s Theory X and Theory Y:

    • Theory X posits that employees inherently dislike work and need to be controlled. This perspective can drive a management style that may lead to disengagement.
    • Theory Y, conversely, suggests people find work satisfying and are motivated by self-direction and responsibility. Applying this theory can foster an environment where employees are more engaged and productive.

Recognizing and addressing employees' intrinsic and extrinsic needs can significantly enhance motivation.

Step 3

(iii) Communicating

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Answer

Communication is essential in transferring ideas and fostering understanding between team members. Barriers such as noise, assumptions, and planning can hinder effective communication. To facilitate it, managers should prioritize:

  1. Downward Communication: Clear instructions and information flow from superiors to subordinates. This clarity ensures everyone understands goals and expectations.

  2. Upward Communication: Encouraging feedback from subordinates helps managers gauge the team’s morale and address concerns. It creates a culture of mutual respect.

  3. Lateral Communication: Collaboration across departments ensures that all parts of the organization are aligned. Regular meetings and digital tools (e.g., emails, video calls) are instrumental.

Proper communication strategies fortify relationships and ensure project alignment across all levels.

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