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Question 4
4. (a) Explain the term ‘span of control’. It refers to the number of people / subordinates that report directly to one manager/supervisor in a hierarchy. (b) Out... show full transcript
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The term ‘span of control’ refers to the number of subordinates or employees that report directly to a single manager or supervisor in a hierarchical structure. A wider span of control means that a manager oversees many employees, whereas a narrow span of control indicates that a manager supervises fewer employees. This concept is crucial in organizational design as it affects managerial effectiveness, communication, and the overall management structure of an organization.
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Skill of manager/management style: An experienced, confident, and able manager can manage a wider span of control effectively. Managers who possess strong leadership skills can handle more direct reports due to their ability to make decisions efficiently and provide adequate support.
Skill of the workforce: The capabilities and trustworthiness of employees also play a significant role in determining the span of control. When employees are skilled and motivated, a wider span of control may be more feasible. Conversely, if the workforce requires close supervision or lacks necessary skills, a narrower span of control is more appropriate.
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