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Discuss the services provided by the Workplace Relations Commission (WRC) - Leaving Cert Business - Question C - 2023
Question C
Discuss the services provided by the Workplace Relations Commission (WRC). The Workplace Relations Commission (WRC) is the body to which all industrial relations di... show full transcript
Worked Solution & Example Answer:Discuss the services provided by the Workplace Relations Commission (WRC) - Leaving Cert Business - Question C - 2023
Step 1
Advisory Service
Answer
The WRC's Advisory Service promotes good practice in industrial relations by assisting employers and trade unions. It engages with employees and their representatives to develop effective industrial relations practices, procedures, and structures. This includes guidance on grievance handling, disciplinary procedures, and overall communication mechanisms.
Step 2
Conciliation
Answer
Conciliation is a voluntary process where a neutral party helps to resolve disputes. The WRC facilitates this process by making an Industrial Relations Officer available. It aims for negotiation and consensus to reach an agreement on settlement terms. The parties are encouraged to represent themselves, and outcomes may vary based on negotiations.
Step 3
Mediation
Answer
Mediation seeks to find a solution through mutual agreement rather than formal investigations. The WRC offers this service early in the dispute process. A trained mediator helps parties negotiate their agreement. If successful, the mediator records the terms, but parties can withdraw at any time if they do not reach a consensus.
Step 4
Adjudication
Answer
Adjudication involves a statutory process where an Adjudication Officer listens to both parties' versions of events and evidence. The officer determines whether the complaint has merit and can mandate compliance with relevant laws for the employer, including potential compensation decisions.
Step 5
Compliance/Inspection Service
Answer
The WRC conducts investigations on behalf of employment legislation to ensure compliance. Inspectors review documentation related to employment and conduct interviews. They can issue Compliance Notices or Fixed Payment Notices when breaches are identified.
Step 6
Enforcement of Decisions
Answer
If a decision made by the WRC or the Labour Court is not followed, specific parties can appeal to the District Court for enforcement. This can be done by the complainant, a trade union, or representatives, typically within set time limits after the decision is made.