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Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

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Roisin Murphy worked as a hairdresser in her home town for six years. She left her job as a result of poor employer-employee relationships in the workplace. She beli... show full transcript

Worked Solution & Example Answer:Roisin Murphy worked as a hairdresser in her home town for six years - Leaving Cert Business - Question 4 - 2010

Step 1

Explain the term autocratic (authoritarian) leader.

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Answer

An autocratic leader is one who holds all the authority in decision-making and does not delegate responsibilities to subordinates. This type of leader makes choices without seeking input or feedback from team members, leading to a lack of trust and decreased motivation among employees. They often impose their will on the team, which can result in poor interpersonal relations and high turnover rates due to dissatisfaction in the workplace.

Step 2

Outline two effects that poor employer-employee relationships may have on a business.

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Answer

  1. Employee dissatisfaction can lead to a decline in morale and productivity within the workplace, resulting in lower overall business performance.

  2. High employee turnover can occur, meaning increased recruitment costs and potential loss of experienced staff, which damages the firm's reputation and service quality.

Step 3

Outline three enterprising skills/characteristics displayed by Roisin.

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Answer

  1. Innovative: Roisin has demonstrated her ability to identify problems and opportunities in the market by starting her own business.

  2. Flexible/Adaptable: She has responded to various challenges by being open to change and adjusting her business strategies as needed.

  3. Risk-taker: Roisin has taken risks by investing in a new business venture and learning how to manage it successfully.

Step 4

Name two long-term sources of finance Roisin may have used to help start her business and explain one of them.

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Answer

  1. Mortgage: A mortgage taken for the purpose of property purchase, allowing her to secure a location for her salon.

  2. Personal Savings: Roisin could invest her own savings which would allow her greater control and minimize interest expenses. For example, using personal savings can help fund the initial setup of her salon without incurring debt.

Step 5

Explain McGregor’s Theory Y on Motivation, with reference to the above text.

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Answer

McGregor’s Theory Y posits that employees are self-motivated and enjoy working. It suggests that people will generally strive for responsibility and are committed to their tasks when they feel valued. In the text, Roisin demonstrates this by paying her staff well and recognizing their contributions. She consults regularly with her team, fosters a supportive environment, and trusts her staff’s opinions, indicating that she believes in their potential and ability to succeed.

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