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Question 7B
Examine the impact of each of the following on the operations of one multinational company that you have studied: - The product life cycle - Developments in informa... show full transcript
Step 1
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The product life cycle (PLC) is crucial for a multinational company's operations as it informs strategy across various phases: introduction, growth, maturity, and decline.
Introduction Phase: During this phase, the company invests heavily in marketing and distribution to establish brand awareness. This may lead to higher operational costs as the company seeks to penetrate new markets.
Growth Phase: As sales increase, the company may expand production and distribution capabilities. This can result in economies of scale, reducing per-unit costs, and enhancing profitability. The multinational might also explore new geographic markets during this phase.
Maturity Phase: In this phase, competition intensifies. The company may need to innovate or differentiate its products to maintain market share. Operational adjustments may include streamlining production processes or reducing costs.
Decline Phase: If the product is in decline, the company must decide whether to discontinue the product or attempt to revitalize it. Cost-cutting measures may impact operations significantly during this period, affecting workforce and resource allocation.
Step 2
Answer
Information technology (IT) developments significantly impact the operations of a multinational company by enhancing efficiency, communication, and decision-making processes.
Enhanced Communication: With real-time communication tools, teams located in different parts of the world can collaborate more effectively. This reduces delays and improves productivity.
Data Management: Advanced IT systems allow companies to collect and analyze vast amounts of data for better strategic decision-making. This leads to more accurate forecasts and streamlined operations.
Supply Chain Efficiency: Developments such as IoT and blockchain in IT improve supply chain visibility and efficiency. This enables better tracking of products and reduces losses due to inefficiencies.
Customer Interaction: Technologies like CRM systems enable better customer service and engagement. This can boost sales and improve customer satisfaction, directly impacting operational success.
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