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3.1 Name any TWO sources of external recruitment - NSC Business Studies - Question 3 - 2022 - Paper 1
Question 3
3.1 Name any TWO sources of external recruitment. 3.2 Outline the placement procedure as a human resources activity. 3.3 Read the scenario below and answer the que... show full transcript
Worked Solution & Example Answer:3.1 Name any TWO sources of external recruitment - NSC Business Studies - Question 3 - 2022 - Paper 1
Step 1
Name any TWO sources of external recruitment.
Answer
Two sources of external recruitment include:
- Recruitment agencies: These agencies specialize in finding suitable candidates for companies looking to hire.
- Online job portals: Websites that list job vacancies where candidates can apply directly.
Step 2
Outline the placement procedure as a human resources activity.
Answer
The placement procedure typically involves the following steps:
- Identifying the needs of the organization and understanding the job requirements.
- Attracting suitable candidates through various recruitment methods.
- Evaluating the candidates' skills, experience, and fit with the company culture.
- Selecting the most appropriate candidate for the job.
Step 3
Step 4
Explain other steps in the selection procedure.
Answer
Other steps in the selection procedure may include:
- Receiving application forms and sorting them according to job criteria.
- Conducting background checks or contact references to verify candidates' credentials.
- Shortlisting candidates for further interviews or assessments.
Step 5
Discuss the impact of fringe benefits on businesses.
Answer
Fringe benefits can significantly impact businesses in both positive and negative ways:
- Positive impacts include higher employee retention rates and better attraction of skilled workers.
- Negative impacts may involve increased costs and potential cash flow problems if not managed carefully.
Step 6
Outline TWO quality indicators of the administration function.
Answer
Two quality indicators of the administration function are:
- Efficiency in processing information: This includes the ability to capture and process data quickly and accurately.
- Compliance with policies and regulations: Ensuring that all administrative practices adhere to legal and organizational standards.
Step 7
Identify TWO total quality management (TQM) elements implemented by MML. Motivate your answer by quoting from the scenario above.
Answer
Two TQM elements implemented by MML are:
- Regular quality checks: MML conducts these checks to maintain product standards and avoid unnecessary machinery replacement.
- Soliciting buyer feedback: They request buyers to provide their feedback, which can help improve overall service quality.
Step 8
Discuss the impact of TQM if poorly implemented by businesses.
Answer
If TQM is poorly implemented in businesses, the following impacts can occur:
- A decline in product quality may arise, leading to customer dissatisfaction and loss of trust.
- Inefficient processes can result in increased operational costs.
- Employee morale may decline due to poor job satisfaction and lack of involvement in quality initiatives.