Photo AI
Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2016 - Paper 1
Question 3
Read the scenario below and answer the questions that follow. FAST EXPRESS LTD Mandla works at, Fast Express Ltd, as a truck driver. He has a code 10 driver’s lice... show full transcript
Worked Solution & Example Answer:Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2016 - Paper 1
Step 1
Thuli is a typical example of a manager. Quote from the scenario above FOUR reasons to support this statement.
Answer
-
Thuli helped Mandla to set clear goals, demonstrating her role in guiding her employees towards a focused direction.
-
Thuli assisted Mandla in deciding how to achieve those goals, showing her proactive involvement in his development.
-
She gave Mandla more responsibilities, indicating her trust and belief in his capability to handle more complex tasks.
-
Thuli encouraged Mandla to develop additional driving skills, which reflects her commitment to nurturing and empowering her employees.
Step 2
Distinguish between leadership and management.
Answer
Management refers to the processes and activities that involve planning, organizing, and controlling resources to achieve specific goals.
Leadership, on the other hand, is about inspiring and influencing others to work towards a common vision.
In detail:
- Management focuses on maintaining order and achieving efficiency by giving clear instructions. Leadership focuses on motivating employees by involving them in decision-making.
- While management gives directives and enforces policies, leadership encourages collaboration and values input from team members.
- Management tends to concentrate on tasks and outputs, whereas leadership emphasizes the development of people and relationships.
Step 3
Discuss the effect of personal attitude in successful leadership.
Answer
A leader's personal attitude can significantly impact their ability to lead effectively.
-
A positive attitude fosters a conducive atmosphere for creativity and collaboration, enabling team members to feel motivated and valued.
-
Conversely, a negative attitude can demotivate employees, leading to decreased productivity and morale.
-
Leaders who exhibit enthusiasm and optimism often inspire similar attitudes within their teams, contributing to overall success.
-
Self-awareness is also crucial, as leaders must recognize their own strengths and weaknesses to lead authentically and encourage their teams.
Step 4
Identify the type of leadership style applied in each of the following statements:
Answer
3.3.1 Leaders often identify a need for change, inspire and motivate team members to perform their duties. Leadership Style: Transformational Leadership.
3.3.2 Leadership allows subordinates to handle conflicts by allowing them to find their own solutions to problems. Leadership Style: Democratic Leadership.
3.3.3 Different leadership qualities will be effective in different situations. Leadership Style: Situational Leadership.
3.3.4 Administer administration through enforcing excessive and often unnecessary rules. Leadership Style: Bureaucratic Leadership.
3.3.5 Value the opinions of employees but remain committed to the task. Leadership Style: Participative Leadership.
Step 5
Tabulate the differences between autocratic and democratic leadership styles.
Answer
| Autocratic Leadership | Democratic Leadership |
|---|---|
| Decisions are made unilaterally without input from team members. | Team members are involved in the decision-making process. |
| Quick decisions are often made. | Decisions may take longer due to collaboration. |
| Reflects a top-down approach to management. | Encourages a bottom-up approach, valuing team input. |
| Suitable for crisis situations where time is critical. | Effective for fostering team engagement and creativity. |
Step 6
Analyse the application of the bureaucratic leadership style.
Answer
The bureaucratic leadership style is characterized by a strong focus on rules and procedures.
Positives:
- Ensures that government policies and business rules are consistently implemented, promoting accountability.
- Provides clarity and structure, which can enhance operational efficiency.
- Reduces ambiguity by following set procedures, allowing for easier compliance and understanding.
Negatives:
- Can be overly rigid, leading to inefficiencies and frustration among employees.
- Poor adaptability to changing circumstances due to strict adherence to rules.
- Potentially stifles creativity and innovation, limiting employees' ability to contribute uniquely to the organization.