Photo AI
4.1 State FOUR causes of conflict in the workplace - NSC Business Studies - Question 4 - 2016 - Paper 1
Question 4
4.1 State FOUR causes of conflict in the workplace. 4.2 Read the scenario below and answer the questions that follow. ELSABE PRINTERS (EP) Elsabe Printers employ m... show full transcript
Worked Solution & Example Answer:4.1 State FOUR causes of conflict in the workplace - NSC Business Studies - Question 4 - 2016 - Paper 1
Step 1
4.2.1 Identify TWO diversity issues referred to in the scenario above and motivate your answer.
Answer
The two diversity issues highlighted in the scenario are:
- Gender Imbalance: Elsabe Printers employ more males than females. This situation can lead to bias and an inadequately inclusive workplace environment.
- Physical Accessibility: The building lacks facilities for employees who use wheelchairs, which indicates a potential issue of discrimination against individuals with disabilities.
The motivation for these issues lies in their impact on employee morale and engagement. A balanced workforce promotes a sense of belonging, while inadequate facilities hinder participation and can lead to segregation.
Step 2
4.2.2 Recommend TWO ways in which EP should deal with each of the diversity issues identified in QUESTION 4.2.1.
Answer
-
Addressing Gender Imbalance: EP should actively establish policies that encourage equal hiring practices and promote female leadership roles. They can implement mentorship programs for women to nurture their career progression within the company.
-
Improving Physical Accessibility: The company should conduct an accessibility audit of the workplace and invest in necessary modifications to accommodate employees with disabilities. This can include adding ramps and accessible restrooms, facilitating an inclusive environment.
Step 3
4.3 Explain how businesses may promote cultural rights in the workplace.
Answer
Businesses can promote cultural rights by:
- Providing a multilingual environment that allows employees to communicate in their native languages, thus fostering inclusivity.
- Implementing training programs on cultural awareness to promote understanding and tolerance among employees from diverse backgrounds.
- Encouraging participation from employees in cultural celebrations and events, which can contribute to a sense of belonging and appreciation of diversity.
Step 4
4.4 Discuss the role of health and safety representatives in ensuring a healthy and safe working environment.
Answer
Health and safety representatives play a critical role in maintaining a safe working environment by:
- Identifying potential hazards in the workplace and implementing measures to mitigate risks.
- Ensuring that all safety protocols, such as proper equipment usage and training, are adhered to by all employees.
- Acting as a liaison between management and staff to communicate safety concerns and suggestions for improvement.
Step 5
4.5.1 Quote TWO ways in which MCC contribute to the well-being of their employees.
Answer
- MCC provides subsidised housing for their employees, which helps reduce financial stress and supports their living conditions.
- They encourage participation in stress-reduction activities, promoting mental health and overall employee well-being.
Step 6
4.5.2 Advise MCC on THREE other ways to contribute to the well-being of their employees.
Answer
- Implementing flexible work hours to help employees balance their personal and professional lives.
- Providing access to health and wellness programs, such as gym memberships or health workshops, to promote physical well-being.
- Establishing a feedback system that allows employees to voice their concerns and suggestions for improving workplace conditions.
Step 7
4.6 Identify the stage of team development applicable in EACH of the following statements.
Answer
- 4.6.1: Storming - Team members are questioning each other's ideas and opinions, indicating conflict and challenge.
- 4.6.2: Performing - The team has direction without needing a central leader, showing a high level of collaboration.
- 4.6.3: Forming - Team members are comfortable and get to know each other, which is part of the initial stages of team development.
Step 8
4.7 Discuss the negative impact of corporate social investments (CSI) on communities.
Answer
The negative impacts of CSI on communities can include:
- Dependency: Communities may become reliant on business initiatives, which can stifle local innovation and self-sufficiency.
- Misaligned Interests: Businesses might pursue CSI projects that do not align with the actual needs of the community, leading to waste of resources.
- Negative Perception: Some businesses may engage in CSI merely as a marketing tactic, which can lead to skepticism and distrust from community members.