4.1 Name any THREE stages of team development - NSC Business Studies - Question 4 - 2017 - Paper 1

1. Fraud: Engaging in deceptive activities to secure unfair or unlawful gain.
2. Misleading advertising: Providing false information about products or services to customers.
3. Exploitation of workers: Paying below market wages or subjecting employees to poor working conditions.
4. Bribery: Offering incentives to influence the decisions of others in a business context.

1. Transparent accounting practices: TBS should utilize proper accounting software to ensure all transactions are recorded accurately and comply with tax regulations.
2. Ethical training for employees: Implement a training program to educate staff about ethical business practices and the importance of transparency in operations.
3. Regular audits: Conduct internal and external audits to assess compliance with regulations and identify any unethical practices.

1. Clear objectives: Successful teams need well-defined goals to ensure all members understand what they are working towards.
2. Mutual trust and support: Team members should foster trust and support each other to build a strong collaborative environment.
3. Effective communication: Transparent and open communication promotes better understanding among members, ensuring that issues can be discussed and solved collectively.

1. Ethics: Refers to the moral principles that govern a person's behavior or how an activity is conducted. Ethics involves the distinction between what is right and wrong.
2. Professionalism: Involves the conduct, aims, or qualities that characterize a profession or professional person. It emphasizes competence, skillfulness, and adherence to industry standards and expectations.

The problem-solving technique used by Go Travels is the Delphi technique. This approach involves gathering opinions and expertise from a panel of experts to generate solutions. The motivation is based on their decision to 'request a group of business experts to complete questionnaires' to derive potential solutions.

1. Diverse perspectives: The Delphi technique collects varied viewpoints from experts, leading to more comprehensive solutions.
2. Anonymity: Experts provide their opinions anonymously, reducing the influence of dominant personalities and encouraging honest feedback.
3. Iterative refinement: The technique allows for multiple rounds of feedback, enabling gradual improvement and refinement of ideas.

Diversity in the workplace leads to numerous benefits, including enhanced creativity and innovation as different perspectives are brought together. It also improves problem-solving capabilities since diverse teams can analyze issues from various angles. Furthermore, a diverse workforce can better understand and cater to a diverse customer base, leading to improved customer satisfaction and loyalty.

1. Implement intergenerational training programs: These programs facilitate understanding among employees of different age groups, fostering respect and collaboration.
2. Flexible work arrangements: Offering flexible schedules or remote work options can accommodate the varying needs of employees from different age brackets.
3. Mentorship programs: Pairing younger employees with experienced workers can enhance knowledge transfer and promote teamwork.

1. Accessible facilities: Ensure that the workplace is equipped with ramps, elevators, and other necessary accommodations for employees with disabilities.
2. Awareness training: Conduct training sessions to educate employees about disabilities and promote inclusiveness.
3. Assistive technologies: Provide tools and technologies tailored to support employees with disabilities in performing their tasks effectively.