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Delta Manufacturers has a vacancy for a sales executive - NSC Business Studies - Question 6 - 2020 - Paper 1

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Delta Manufacturers has a vacancy for a sales executive. The human resources manager implemented the selection procedure after compiling a job analysis. Prospective ... show full transcript

Worked Solution & Example Answer:Delta Manufacturers has a vacancy for a sales executive - NSC Business Studies - Question 6 - 2020 - Paper 1

Step 1

Outline the selection procedure as a human resource activity.

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Answer

The selection procedure is a systematic process used to identify and appoint the best candidate for a job vacancy. It includes multiple stages such as:

  1. Define the Role: Determine the criteria for selection based on the job specification.
  2. Advertise the Position: Post the vacancy in relevant platforms to attract potential candidates.
  3. Collect Applications: Gather application forms and resumes from interested candidates.
  4. Screen Candidates: Evaluate applications based on defined criteria to shortlist suitable candidates.
  5. Conduct Interviews: Organize interviews to assess candidates' suitability in-depth.
  6. Final Selection: Choose the most qualified candidate and offer them the position.

Step 2

Explain the TWO components of job analysis.

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Answer

Job analysis consists of two primary components:

  1. Job Description: This part outlines the specific duties and responsibilities associated with the job. It defines what tasks are expected from the employee, qualifications required, and the relationship within the organization.
  2. Job Specification: This component details the essential skills, qualifications, and experiences necessary for the job. It includes both formal qualifications and personal attributes that the candidate must possess to perform effectively in the role.

Step 3

Discuss the role of the interviewee during the interview.

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Answer

The role of the interviewee is crucial during the interview process. Key behaviors include:

  • Greet Professionally: Start with a firm handshake and a friendly smile to create a positive first impression.
  • Listen Actively: Pay attention to questions and respond thoughtfully.
  • Maintain Eye Contact: Demonstrate confidence and engagement through body language.
  • Show Interest: Ask questions about the company and the role to express genuine interest.
  • Provide Honest Responses: Be transparent about strengths and areas for improvement, ensuring the interview is productive for both parties.

Step 4

Evaluate the impact of fringe benefits on Delta Manufacturers as a business.

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Answer

Fringe benefits have a significant impact on Delta Manufacturers:

  1. Attraction of Talent: Offering competitive fringe benefits helps in attracting skilled workers keen on job security and additional perks.
  2. Employee Retention: Benefits contribute to lower turnover rates by fostering loyalty among employees, as they feel valued and secure in their roles.
  3. Positive Work Environment: A comprehensive benefits package can enhance employee morale and motivation, leading to higher productivity.
  4. Potential Risks: On the flip side, failure to provide adequate benefits can deter talented candidates, create dissatisfaction among existing employees, and potentially lead to legal issues if not managed correctly.

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