4.1 Name FIVE human rights in the workplace - NSC Business Studies - Question 4 - 2019 - Paper 1
Question 4
4.1 Name FIVE human rights in the workplace.
4.2 Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below:
4.2.1 The Dream Team is not will... show full transcript
Worked Solution & Example Answer:4.1 Name FIVE human rights in the workplace - NSC Business Studies - Question 4 - 2019 - Paper 1
Step 1
Name FIVE human rights in the workplace.
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Answer
Right to equality
Right to freedom of association
Right to fair remuneration
Right to safe working conditions
Right to freedom from discrimination
Step 2
Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below: 4.2.1 The Dream Team is not willing to work with the Khula Team who always receives awards.
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Answer
The conflict arises from competitiveness and jealousy as the Dream Team feels undervalued compared to the Khula Team that receives awards.
Step 3
Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below: 4.2.2 Employees do not complete their tasks effectively as clear instructions are not always provided.
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The cause of conflict here is the lack of effective communication and clarity in task delegation, leading to frustration among employees.
Step 4
Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below: 4.2.3 Employees always argue over the use of equipment to accomplish their tasks.
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This conflict stems from limited resources and lack of proper allocation of equipment, resulting in competition among employees.
Step 5
Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below: 4.2.4 Some employees cannot cope with the large number of tasks given to them.
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This situation leads to conflict due to overwhelming workloads that may cause stress and potential burnout among employees.
Step 6
Name the problem-solving technique used by Nimrod Aluminium. Motivate your answer by quoting from the scenario above.
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The technique used is 'brainstorming'. This is evident as management requested experts to suggest ways to solve their business problems.
Step 7
Discuss the advantages of the problem-solving technique identified in QUESTION 4.3.1.
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Brainstorming allows for a wide range of ideas to be generated quickly, encourages participation from all employees, and may lead to innovative solutions that can positively impact the business.
Step 8
Advise the management of NA on ways in which they could create an environment that stimulates creative thinking in the workplace.
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To foster creative thinking, management should encourage open communication, allow employees to freely express their ideas without judgment, provide resources for creative projects, and create a comfortable and stimulating work environment.
Step 9
Differentiate between decision-making and problem-solving.
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Decision-making is the process of choosing between several options to achieve a desired outcome, while problem-solving involves identifying a problem and finding effective solutions to resolve it.
Step 10
Explain how businesses could deal with the following diversity issues in the workplace: 4.5.1 Culture.
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Businesses can handle cultural diversity by promoting inclusivity, providing cultural sensitivity training, and creating platforms for open dialogues about cultural differences in the workplace.
Step 11
Explain how businesses could deal with the following diversity issues in the workplace: 4.5.2 Age.
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To manage age diversity, companies should focus on providing equal opportunities for all age groups, avoid age discrimination in hiring, and create mentorship programs that encourage knowledge sharing between younger and older employees.
Step 12
Name TWO socio-economic issues from the scenario above.
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High unemployment rates
Poverty levels in the community
Step 13
Discuss the impact of corporate social investment (CSI) on ZE as a business.
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CSI can enhance ZE's reputation, foster community support, and lead to increased employee morale as they feel proud of their contributions to societal development.
Step 14
Suggest ways in which businesses could contribute to the well-being of their employees.
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Businesses can offer wellness programs, provide flexible working hours, encourage time off for mental health, and engage employees in decision-making processes to improve their work-life balance.
