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4.1 Name any TWO types of business sectors - NSC Business Studies - Question 4 - 2024 - Paper 1
Question 4
4.1 Name any TWO types of business sectors. 4.2 Outline the purpose of the Consumer Protection Act (CPA), 2008 (Act 68 of 2008). 4.3 Read the scenario below an... show full transcript
Worked Solution & Example Answer:4.1 Name any TWO types of business sectors - NSC Business Studies - Question 4 - 2024 - Paper 1
Step 1
4.1 Name any TWO types of business sectors.
Answer
Business sectors can be broadly classified into:
- Primary Sector: This involves the extraction and harvesting of natural resources, such as agriculture, fishing, and mining.
- Secondary Sector: This is focused on manufacturing and construction, turning raw materials into finished goods.
Step 2
4.2 Outline the purpose of the Consumer Protection Act (CPA), 2008 (Act 68 of 2008).
Answer
The Consumer Protection Act (CPA) aims to protect consumer rights and promote fair trade. Its key purposes include:
- Ensuring that consumers have access to safe and sustainable products.
- Establishing guidelines for fair business practices and empowering consumers with information.
- Regulating unfair marketing practices and promoting responsible consumer behavior.
- Creating mechanisms for resolving disputes between consumers and businesses.
Step 3
Step 4
4.3.2 Explain the rights of employers in terms of the Act identified in QUESTION 4.3.1.
Answer
Under the Labour Relations Act, employers have several rights, including:
- The right to participate in collective bargaining.
- The authority to manage their employees and implement service contracts fairly.
- The ability to hire and dismiss employees according to established laws and agreements.
- Protection against any unfair labor practices and the right to make decisions regarding operational matters.
Step 5
4.4 Advise businesses on the role of SETAs in supporting the Skills Development Act (SDA), 1998 (Act 97 of 1998).
Answer
Sector Education and Training Authorities (SETAs) play a crucial role in implementing the Skills Development Act, including:
- Developing skills development strategies that align with industry needs.
- Facilitating training programs and funding for skills development initiatives.
- Monitoring and evaluating training outcomes to ensure effectiveness.
- Collaborating with employers to identify skills gaps and provide relevant training.
Step 6
4.5 State any FOUR aspects that should be included in an induction programme.
Answer
An effective induction programme should include:
- An overview of the company’s mission, vision, and values.
- Safety regulations and workplace policies.
- Introduction to key personnel and department functions.
- An explanation of job roles, expectations, and employee benefits.
Step 7
Step 8
4.6.2 Explain the advantages of external recruitment.
Answer
Advantages of external recruitment include:
- Access to a larger pool of candidates, leading to a better chance of finding the right fit.
- Infusion of new ideas and diversity of experience within the team.
- Reduction in the likelihood of inbreeding within the workforce, fostering innovation.
Step 9
4.8 Advise businesses on the impact of total quality management (TQM) if poorly implemented.
Answer
If TQM is poorly implemented, businesses may face:
- Decreased customer satisfaction due to inconsistent product quality.
- Increased operational costs from inefficient processes.
- Employee dissatisfaction and resistance to change, leading to higher turnover rates.
- Failure to meet market demands and loss of competitive advantage.