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4.1 Name any THREE stages of team development - NSC Business Studies - Question 4 - 2017 - Paper 1
Question 4
4.1 Name any THREE stages of team development. 4.2 Explain the advantages of creative thinking in the workplace. 4.3 Read the scenario below and answer the questio... show full transcript
Worked Solution & Example Answer:4.1 Name any THREE stages of team development - NSC Business Studies - Question 4 - 2017 - Paper 1
Step 1
4.3.1 Identify the unethical business practice in the scenario above. Motivate your answer by quoting from the scenario.
Answer
The unethical business practice identified in the scenario is the failure to record all transactions as required by the South African Revenue Services. This is evident from the statement: 'Roy, the owner of True Blue Sports, does not record all the transactions of his business as required by South African Revenue Services.' This indicates a lack of transparency and accountability in his business operations.
Step 2
4.3.2 Name any FOUR other unethical business practices.
Answer
- Falsifying financial records: Misrepresenting income or expenses to evade taxes or inflate profits.
- Discrimination: Treating employees unfairly based on gender, race, or other characteristics.
- Exploitation of workers: Paying unfair wages or imposing harsh working conditions.
- Misleading advertising: Providing false or misleading information about products or services.
Step 3
4.3.3 Recommend THREE ways in which TBS should conduct business professionally, responsibly and ethically.
Answer
- Implement transparent accounting practices: Ensure that all transactions are accurately recorded and reported to comply with tax regulations.
- Establish a code of ethics: Create guidelines that promote ethical behavior among employees and management, ensuring everyone understands their responsibilities.
- Encourage stakeholder engagement: Actively involve stakeholders in decision-making processes to foster trust and accountability.
Step 4
4.4 Describe THREE criteria for successful teams.
Answer
- Effective communication: Team members should be able to communicate openly and clearly, sharing ideas, feedback, and solutions.
- Shared goals: All team members must be aligned towards common objectives, ensuring a united approach to achieving results.
- Mutual trust and respect: Team members should foster a supportive environment where they respect each other's contributions and skills.
Step 5
4.5 Explain the differences between ethics and professionalism.
Answer
Ethics refers to the moral principles that govern a person's behavior or conducting of an activity, focusing on what is right and wrong. Professionalism, on the other hand, is the conduct, aims, or qualities that characterize a profession or professional person. In essence, ethics is about moral values, whereas professionalism encompasses the behavior and attitudes expected in a professional environment.
Step 6
4.6.1 Identify the problem-solving technique used by Go Travels to solve their problem. Motivate your answer.
Answer
The problem-solving technique used by Go Travels is the Delphi technique. This is evident as the management seeks opinions from a group of business experts through questionnaires, allowing for a range of insights to address their problem effectively.
Step 7
4.6.2 Explain to Go Travels the advantages of the problem-solving technique identified in QUESTION 4.6.1.
Answer
- Diverse perspectives: The Delphi technique gathers a variety of insights from different experts, which can lead to a more comprehensive understanding of the problem.
- Anonymity: Experts can provide their opinions without personal bias or pressure, leading to more honest and candid feedback.
- Iterative process: Responses can be collected and analyzed in multiple rounds, allowing for refinement and deeper exploration of solutions.
Step 8
4.7 Discuss the benefits of diversity in the workplace.
Answer
Diversity in the workplace brings multiple benefits, including enhanced creativity, as diverse teams often generate more innovative ideas. Additionally, it leads to better decision-making, as different perspectives help in evaluating options more thoroughly. Furthermore, a diverse workforce can improve customer relations by better understanding and meeting the needs of varied client bases.
Step 9
4.8 Suggest ways in which the businesses can deal with the following diversity issues in the workplace: 4.8.1 Age.
Answer
To deal with age diversity, businesses can implement age-inclusive policies that promote respect for all age groups. Offering training and mentorship programs can facilitate knowledge sharing between younger and older employees. Additionally, encouraging collaborative projects that utilize different age perspectives can enhance team dynamics.
Step 10
4.8.2 Disability.
Answer
To address disability issues, businesses should ensure compliance with accessibility laws by creating an inclusive work environment. Providing appropriate accommodations and assistive technologies is essential. Training sessions for employees to foster awareness and sensitivity regarding disabilities can help build a more inclusive workplace culture.