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Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Question 3
Read the scenario below and answer the questions that follow. SIPHO STATIONERS (SS) Sipho Stationers advertised a vacancy for a bookkeeper in a local newspaper. Th... show full transcript
Worked Solution & Example Answer:Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Step 1
Step 2
Explain the advantages of external recruitment for businesses.
Answer
External recruitment brings in new candidates with diverse talents, ideas, and experiences, which can enhance the business. It also allows the business to meet affirmative action and BBBEE targets. Furthermore, sourcing from a larger pool of candidates increases the chance of finding a suitable candidate who possesses the desired skills and qualifications.
Step 3
Elaborate on the meaning of quality management.
Answer
Quality management involves the processes and activities required to ensure that a business produces goods and services that meet customer expectations. It includes the use of tools and techniques for designing and controlling the quality of products and services, ensuring that organizational objectives are achieved efficiently and effectively. Quality management focuses on continuous improvement and customer satisfaction, underpinning all business operations.