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Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Question 3
Read the scenario below and answer the questions that follow. SIPHO STATIONERS (SS) Sipho Stationers advertised a vacancy for a bookkeeper in a local newspaper. The... show full transcript
Worked Solution & Example Answer:Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Step 1
Identify TWO components of a job analysis highlighted by Sipho Stations.
Answer
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Job specification: The advertisement specifies that the prospective candidate should have a relevant formal qualification.
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Job description: The scenario indicates that the bookkeeper must be able to draw up financial statements.
Step 2
Explain the advantages of external recruitment for businesses.
Answer
External recruitment brings in new candidates with fresh talents and experiences, allowing the business to meet affirmative action and BBBEE targets. It also provides a larger pool of candidates, leading to better chances of finding a suitable candidate with the required skills, thereby minimizing conflicts and ensuring a more diverse workplace.
Step 3
Elaborate on the meaning of quality management.
Answer
Quality management refers to the comprehensive approach of managing all activities involved in creating a business's goods or services. It encompasses the planning, control, assurance, and improvement of products to meet customer expectations while also focusing on efficient internal processes. This includes utilizing tools for designing quality in products, managing risk, and ensuring compliance with quality standards.