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4.1 Name any TWO types of business sectors - NSC Business Studies - Question 4 - 2024 - Paper 1
Question 4
4.1 Name any TWO types of business sectors. 4.2 Outline the purpose of the Consumer Protection Act (CPA), 2008 (Act 68 of 2008). 4.3 Read the scenario below and an... show full transcript
Worked Solution & Example Answer:4.1 Name any TWO types of business sectors - NSC Business Studies - Question 4 - 2024 - Paper 1
Step 1
4.1 Name any TWO types of business sectors.
Answer
The two types of business sectors are:
- Primary Sector - This sector involves the extraction and harvesting of natural resources, such as agriculture, mining, and forestry.
- Secondary Sector - This sector involves manufacturing and construction processes, where raw materials are transformed into finished products.
Step 2
4.2 Outline the purpose of the Consumer Protection Act (CPA), 2008 (Act 68 of 2008).
Answer
The purpose of the Consumer Protection Act is to promote fair and accessible places for people to sell their products, protect consumers from unfair business practices, and establish guidelines for businesses in relation to consumer rights. Significant aspects include:
- Ensuring consumers have access to information they need to make informed choices.
- Establishing the National Consumer Commission to oversee consumer complaints and disputes.
- Protecting consumers from hazardous products and ensuring product safety.
Step 3
Step 4
4.3.2 Explain the rights of employers in terms of the Act identified in QUESTION 4.3.1.
Answer
Employers under the Labour Relations Act have several rights, including:
- The right to establish workplace conditions that are conducive to productivity and safety.
- The right to form management teams and negotiate work contracts without interference from union activities.
- The right to terminate employment if employees engage in misconduct or violate terms of service.
Step 5
4.4 Advise businesses on the role of SETAs in supporting the Skills Development Act (SDA), 1998 (Act 97 of 1998).
Answer
Skills Educational Training Authorities (SETAs) play a crucial role in supporting the Skills Development Act by:
- Promoting and establishing learnerships, allowing for practical workplace training.
- Facilitating the collection and distribution of skills development levies to encourage employer participation in training.
- Offering funding and resources for skills development programs tailored to specific industries.
Step 6
4.5 State any FOUR aspects that should be included in an induction programme.
Answer
Four important aspects to include in an induction programme are:
- Safety regulations and rules to ensure a safe working environment.
- Introduction to company policies regarding work hours, leave, and employee conduct.
- Overview of the company’s mission, vision, and values to align new employees with the organizational culture.
- Provision of training on operational processes and systems they will encounter in their roles.
Step 7
Step 8
4.6.2 Explain the advantages of external recruitment.
Answer
External recruitment offers several advantages, including:
- Introduction of new ideas and diverse talent from different backgrounds, which can enhance innovation within the company.
- A wider pool of candidates to select from, increasing the chances of finding the best fit for the role.
Step 9
4.8 Advise businesses on the impact of total quality management (TQM) if poorly implemented.
Answer
If total quality management (TQM) is poorly implemented, businesses may face severe consequences, such as:
- Decreased customer satisfaction due to inadequate quality control measures, which can lead to loss of clientele.
- Inefficient processes that may inflate operational costs, reducing profitability.
- Poor employee morale and engagement, as employees become frustrated with conflicting quality directives.