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Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Question 3
Read the scenario below and answer the questions that follow. SIPHO STATIONERS (SS) Sipho Stationers advertised a vacancy for a bookkeeper in a local newspaper. Th... show full transcript
Worked Solution & Example Answer:Read the scenario below and answer the questions that follow - NSC Business Studies - Question 3 - 2021 - Paper 1
Step 1
Identify TWO components of a job analysis highlighted by Sipho Stationers.
Answer
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Job specification
- The advertisement states that the prospective candidate should have a relevant formal qualification, which highlights the necessary requirements for the job.
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Job description
- The text indicates that the bookkeeper must be able to draw up financial statements, detailing a key responsibility associated with the role.
Step 2
Explain the advantages of external recruitment for businesses.
Answer
External recruitment brings in new candidates who offer fresh talents and diverse experiences essential for meeting affirmative action and BBBEE targets. This process also increases the pool of candidates; thus, businesses benefit from a larger selection of skilled individuals. Additionally, hiring from outside the organization can help reduce internal conflicts, as candidates from outside may not have pre-existing relationships within the company.
Step 3
Elaborate on the meaning of quality management.
Answer
Quality management involves overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the establishment of quality policies and objectives, as well as the continuous improvement and efficiency of processes. Quality management is vital for ensuring customer satisfaction through reliable products and services, and it also includes risk management strategies to minimize business disruptions.