4.1 Name FIVE human rights in the workplace - NSC Business Studies - Question 4 - 2019 - Paper 1
Question 4
4.1 Name FIVE human rights in the workplace.
4.2 Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below:
4.2.1 The Dream Team is not wil... show full transcript
Worked Solution & Example Answer:4.1 Name FIVE human rights in the workplace - NSC Business Studies - Question 4 - 2019 - Paper 1
Step 1
4.1 Name FIVE human rights in the workplace.
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Answer
Right to dignity
Right to equality
Freedom of association
Right to fair treatment
Right to freedom of expression
Step 2
4.2 Identify the causes of conflict applicable to Siyaya Inc. in EACH statement below:
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4.2.1 The Dream Team is not willing to work with the Khula Team who always receives awards.
This conflict arises due to competition and jealousy, as the Khula Team's constant recognition may demotivate the Dream Team.
4.2.2 Employees do not complete their tasks effectively as clear instructions are not always provided.
This indicates a lack of effective communication and can lead to confusion, causing frustration among employees.
4.2.3 Employees argue over the use of equipment to accomplish their tasks.
This suggests limited resources and can result in conflicts over resource allocation and priority.
4.2.4 Some employees cannot cope with the large number of tasks given to them.
This points to issues of workload management and can lead to stress, resulting in reduced productivity.
Step 3
4.3.1 Name the problem-solving technique used by Nimrod Aluminium.
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The problem-solving technique used by Nimrod Aluminium is the Delphi technique. This is evident as management sought external experts to provide insights on overcoming business challenges through collected opinions.
Step 4
4.3.2 Discuss the advantages of the problem-solving technique identified in QUESTION 4.3.1.
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The Delphi technique has several advantages:
Anonymity: Participants can provide their opinions without the pressure of group dynamics.
Diversity of ideas: It encourages a wide range of inputs from different experts.
Time-efficient: Data collection can be done without requiring everyone to meet physically.
Improved decision quality: It synthesizes varied perspectives, leading to well-informed conclusions.
Step 5
4.3.3 Advise the management of NA on ways in which they could create an environment that stimulates creative thinking in the workplace.
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To foster an environment that stimulates creative thinking, management could:
Encourage collaboration: Promote teamwork and brainstorming sessions to generate ideas.
Provide resources: Equip employees with the tools they need to create and experiment.
Recognize and reward creativity: Acknowledge innovative contributions to motivate employees.
Foster a culture of openness: Create a safe space for sharing ideas without fear of criticism.
Step 6
4.4 Differentiate between decision-making and problem-solving.
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Decision-making is the process of selecting the best course of action among various alternatives, while problem-solving is a broader process that involves identifying an issue, analyzing possible solutions, and implementing the most effective one. Decision-making can be seen as a part of the problem-solving process.
Step 7
4.5 Explain how businesses could deal with the following diversity issues in the workplace:
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4.5.1 Culture
Businesses can facilitate cultural diversity by implementing training programs that promote understanding and respect for different cultural backgrounds, encouraging inclusivity and collaboration.
4.5.2 Age
To address age diversity, companies should consider flexible work policies, mentorship programs, and ensuring that opportunities for advancement are based on skills rather than age.
Step 8
4.6.1 Name TWO socio-economic issues from the scenario above.
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High unemployment rate
Poverty
Step 9
4.6.2 Discuss the impact of corporate social investment (CSI) on ZE as a business.
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The impact of CSI on Zumba Electric includes:
Enhanced community relations: CSI initiatives can improve the company's reputation and foster goodwill within the community.
Employee morale: Engaging in community projects can boost employee satisfaction and dedication, leading to improved productivity.
Step 10
4.7 Suggest ways in which businesses could contribute to the well-being of their employees.
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Businesses can enhance employee well-being by:
Providing health and wellness programs: Initiatives such as fitness classes or mental health resources can promote employee health.
Fostering a supportive work environment: Encourage open communication and provide support for work-life balance.
Offering professional development opportunities: Investing in employee growth can lead to increased job satisfaction and loyalty.