Market Segmentation (HSC SSCE Business Studies): Flashcards

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Market Segmentation
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Market segmentation definition

Dividing market into groups with common characteristics

Primary aim of market segmentation

Increase sales, market share and profits

Four main segmentation variables

Demographic, geographic, psychographic, behavioural

Demographic segmentation basis

Population features: age, gender, income, education, etc.

Geographic segmentation basis

Geographic locations: countries, cities, climate, region

Psychographic segmentation basis

Personality, motives, lifestyle, opinions, values

Behavioural segmentation basis

Customers' relationship to the product

Why demographic most commonly used

Data is easy to measure and collect

Psychographic segmentation challenge

Variables difficult to accurately measure

Usage rate categories

Heavy, moderate, light users

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