Workplace Stress (AQA A-Level Psychology): Flashcards

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Workplace Stress
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Annual UK cost of workplace stress

£3.6 billion

Control in workplace stress

Level of autonomy workers have in performing their job tasks

Year Karasek developed job demands-control model

1979

Role of control in job demands-control model

Acts as protective buffer against harmful effects of job demands

Marmot study: workload & illness correlation

No correlation found

Marmot study: low control outcome after 5 years

Significantly more likely to develop CHD

Johansson sawmill: finishers vs cleaners stress hormones

Finishers had higher overall stress hormone levels

Cultural difference: lack of control as stressor

Only stressful in individualist cultures (UK, USA)

Liu et al.: workload across cultures

Universally stressful in both individualist & collectivist

Self-efficacy & excessive control

Stressful for individuals with low self-efficacy

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