Non-financial Techniques to Improve Staff Performance (Edexcel A-Level Business): Flashcards

Manager assigns complex task; authority passes down hierarchy

Seeking employees' views before changes/decisions affecting them

Giving employees greater control over decision-making & initiative

Groups collectively decide work distribution & solve problems

'Vertical' extension giving greater responsibility in role

More work of similar nature; completing larger portion of process

Employees change jobs or tasks periodically

Vertical (responsibility) vs horizontal (more same work)

Employees feel trusted to handle more challenging work

Reduced resistance to change from employee input