Improving Workforce Performance (Edexcel A-Level Business): Flashcards

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Improving workforce performance
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Absenteeism

Employees failing to attend work when scheduled

Taylor's scientific mgmt theory focus

Money as primary motivator; pay based on output

Piece rate payment

Workers earn based on units produced

Sharesave scheme structure

Save monthly to buy shares at fixed price after 3/5/7 years

Pseudo-consultation

Mgmt decides then informs; no employee influence power

Integrative consultation

Most democratic; joint decision-making by mgmt & employees

Empowerment

Granting employees greater authority and autonomy in work

Skills gap

Difference between current & needed employee capabilities

Labour productivity formula

Total output ÷ Number of workers

Staff turnover rate formula

(Staff leaving ÷ Average staff) × 100

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