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The number of consumers shopping online is increasing but it appears many are still not confident about their consumer rights online - Junior Cycle Business Studies - Question b - 2019
Question b
The number of consumers shopping online is increasing but it appears many are still not confident about their consumer rights online. A recent survey indicated the f... show full transcript
Worked Solution & Example Answer:The number of consumers shopping online is increasing but it appears many are still not confident about their consumer rights online - Junior Cycle Business Studies - Question b - 2019
Step 1
Explain three things a good consumer should do when buying goods online.
Answer
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Security: A good consumer should always look for the lock/padlock icon in the URL, which indicates protection/encryption protocols are in place. This icon is a visual cue that helps consumers ensure their information is secure during transactions.
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Payment options: Consumers should opt for secure payment methods, like PayPal and Verisign. These options provide an additional layer of security that protects consumers' financial data from potential breaches.
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Cost options: It’s important for consumers to shop around and be well-informed by checking comparison websites. They should also be aware of all extra costs associated with their purchase, such as delivery fees, which could impact the overall price.
Step 2
Write a tweet to @deirdre22 to let her know what agency she should go to for help.
Answer
@Deirdre22 Hi Deirdre, go to the website of the European Consumer Centre Ireland (ECC Ireland), the Consumers Association of Ireland (CAI), or the Competition and Consumer Protection Commission (CCPC) for assistance.