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3. (a) (i) What is a consumer? (ii) Give three examples of services available to consumers - Junior Cycle Home Economics - Question 3 - 2012

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3. (a) (i) What is a consumer? (ii) Give three examples of services available to consumers. (b) Outline four consumer rights and four consumer responsibilities. (... show full transcript

Worked Solution & Example Answer:3. (a) (i) What is a consumer? (ii) Give three examples of services available to consumers - Junior Cycle Home Economics - Question 3 - 2012

Step 1

What is a consumer?

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Answer

A consumer is anyone who buys goods or uses services. This includes individuals purchasing products for personal use, as well as businesses acquiring goods for their operations.

Step 2

Give three examples of services available to consumers.

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Answer

  1. Hairdresser: Provides personal grooming services.
  2. Doctor: Offers medical consultation and treatment.
  3. Internet provider: Supplies internet connectivity services.

Step 3

Outline four consumer rights and four consumer responsibilities.

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Answer

Consumer Rights:

  1. Choice: Consumers should have access to a range of products and services.
  2. Value for money: Products should be priced fairly.
  3. Safety: Goods must be safe for use.
  4. Accurate information: Consumers must receive clear and honest information about products.

Consumer Responsibilities:

  1. Know your rights: Understand what you are entitled to as a consumer.
  2. Examine goods before purchase: Check for quality and condition before buying.
  3. Follow instructions: Adhere to usage instructions for products.
  4. Be environmentally aware: Consider the environmental impact of your purchases.

Step 4

Name three methods of payment that can be used when shopping.

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Answer

  1. Cash
  2. Debit card
  3. Credit card

Step 5

Give one advantage and one disadvantage of each of the three methods of payment you have named.

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Answer

Cash:
Advantage: Quick and easy to use.
Disadvantage: Can be lost or stolen, and you may not have enough cash on hand.

Debit Card:
Advantage: Quick; can get cash back when needed.
Disadvantage: Requires you to have enough funds in your bank account.

Credit Card:
Advantage: Useful for online shopping; additional purchases can be made easily.
Disadvantage: Can accumulate high-interest debt if not managed properly.

Step 6

Name one consumer law and state how it protects consumers.

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Answer

One consumer law is the "Sale of Goods and Supply of Services Act 1980." It protects consumers by ensuring that goods sold must be of satisfactory quality and fit for the purpose described, conforming to sample standards, and allowing for returns if products do not meet these specifications.

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