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Question 12
What protection is provided to the consumer by the Consumer Information Act, 1978 / Consumer Protection Act, 2007? (i) (ii)
Step 1
Answer
The Consumer Information Act, 1978 and the Consumer Protection Act, 2007 provide essential protections to consumers. Firstly, they protect consumers against false or misleading claims about goods or services. This includes protections against deceptive advertising and false trade descriptions that can mislead consumers into making purchases based on inaccurate information.
Step 2
Answer
Additionally, these acts forbid the dissemination of misleading information regarding pricing. This encompasses protections against false or misleading statements about the price of goods, previous prices, or recommended retail prices, ensuring that consumers are provided with accurate information to make informed purchasing decisions.
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