Consumer Protection Legislation (Leaving Cert Business): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
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Practise the cards
10 cards from this deck
Negotiation (consumer context)
Negotiation (consumer context)
Direct communication to resolve complaint informally
3 main Irish consumer protection laws
3 main Irish consumer protection laws
1980 Act, Consumer Protection Act 2007, GDPR 2018
4 requirements for goods (1980 Act)
4 requirements for goods (1980 Act)
Merchantable quality, fit for purpose, as described, match sample
3 requirements for services (1980 Act)
3 requirements for services (1980 Act)
Qualified provider, due care, quality materials
Legal redress under 1980 Act
Legal redress under 1980 Act
Repair, replacement, or refund
Small Claims Procedure max claim
Small Claims Procedure max claim
€2,000
Small Claims application fee
Small Claims application fee
€25
Consumer Protection Act 2007 protects from
Consumer Protection Act 2007 protects from
Unfair, misleading, aggressive practices
Who enforces Consumer Protection Act 2007
Who enforces Consumer Protection Act 2007
CCPC (Competition and Consumer Protection Commission)
3 GDPR consumer rights
3 GDPR consumer rights
Access, rectification, erasure